Upon completion student should understand components of a Quality Management System (QMS), ISO Registration Clauses and Steps necessary to implement and become ISO certified.

This is a 16-hour training course for companies that do not have existing ISO certification.

This is an 8-hour internal training course for companies that have an existing ISO system.

Course Outline:

  1. Quality Management System (QMS) Principles
  2. ISO Clause Overview
  3. Gap Analysis of Organization –
  • What is current state?
  • What actions need completed for future state?
  1. ISO Certification Clauses:
  • Scope
  • Normative reference
  • Terms and Definitions
  • Quality Management System
  • Management Responsibility
  • Resource Management
  • Product Realization
  • Measurement, Analysis and Improvement
  1. ISO implementation process

Training for Credit:

Students who successfully complete the training course will be eligible to receive 1 (16-hour course) or .5 (8-hour course) college credit(s).


Assessments (pre and post) will be administered to document understanding of material presented during training session.

Custom Training Solutions
Northwest State Community College
T: 419-267-1439